Terms & Conditions

1. Introduction

Welcome to KCT Professional.online. These terms and conditions outline the rules and regulations for the use of our digital marketing services. By accessing or using our website and services, you agree to comply with these terms and conditions. If you disagree with any part of these terms, please discontinue use of our services immediately.

2. Services Provided

We offer various digital marketing services, including but not limited to:

SEO (Search Engine Optimization)Content CreationEmail MarketingWebsite Performance MonitoringBrand Strategy ConsultingCreative Design Services (flyers, newsletters, etc.)

The scope of services will depend on the package selected (Standard or Pro model) and the client agreement.

3. Subscription Plans

We provide subscription-based services under two plans:

Standard Model: Website & content creation, one creative piece per month, email marketing, and website performance monitoring. Pro Model: Includes all services from the Standard Model with additional features like email campaigns and one strategy or reporting meeting per month.

All subscription services are subject to a monthly fee, as outlined during sign-up. Payment is due at the start of each billing cycle.

4. Setup Fees

A one-time setup fee will be charged to establish your digital marketing platform, including website creation and CRM setup. This fee is separate from the monthly subscription fee and is non-refundable once work begins.

5. Billing and Payment

All payments for services must be made through the available payment methods on our website. Subscriptions will automatically renew at the end of each billing cycle unless canceled in accordance with our cancellation policy.

Late payments or non-payment will result in a suspension of services until the outstanding balance is cleared. We reserve the right to charge interest on overdue amounts.

6. Cancellation and Refunds

Subscription Cancellation: You may cancel your subscription at any time by contacting us at [contact email]. Cancellations must be made before the next billing cycle to avoid being charged for the following month.Refund Policy: Refunds are not available for setup fees or partial months of service. If you are unsatisfied with our services, please reach out to resolve the issue.

7. Intellectual Property

All content created by us, including designs, marketing materials, strategies, and reports, remain the intellectual property of [Your Business Name] unless otherwise agreed upon. Clients are granted a non-exclusive license to use content provided for their business purposes.

Clients must not copy, distribute, or replicate any proprietary information without our prior written consent.

8. Confidentiality

We respect your privacy and confidentiality. All client information and marketing strategies will be kept confidential, except as required by law. We expect the same level of confidentiality from our clients regarding our proprietary tools, strategies, and methods.

9. Client Responsibilities

To ensure effective service delivery, clients are expected to:

Provide accurate, up-to-date business informationTimely respond to content drafts and strategy consultationsAdhere to agreed deadlines for feedback and approvals

Failure to do so may result in project delays or limited outcomes, for which we are not responsible.

10. Limitation of Liability

While we strive to deliver the best possible outcomes, we do not guarantee specific results from our services (e.g., increased traffic, conversions, or sales). We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

11. Modifications

We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services following any changes implies acceptance of the revised terms.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of [Your State or Country]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

13. Contact Us

If you have any questions about these terms and conditions, please contact us at [email protected] or (910) 994-1773.